Online Ordering
Online ordering on your own site — commission-free
Pickup and delivery ordering lives on your own website, so no marketplace takes a cut of your orders — our platform commission is 0%. Card payments settle into your own Square account at Square's normal processing rate, your customers' details stay yours, and every order flows into your kitchen and POS.
- 0% platform commission on your own orders
- Card payments into your own Square account
- Own your customers and their data
- Pickup and delivery from your own website
How it works
- 01
Order on your own site
Customers order pickup or delivery directly from your website — not a third-party marketplace that takes a cut of every ticket.
- 02
The card money is yours
Card payments are processed by Square into your own Square account, at Square's normal processing rate. Our platform commission on your orders is 0% on top of that.
- 03
Keep your customer data
Because the order is direct, the customer relationship and their contact details stay yours to build on with deals and loyalty.
- 04
Straight to your POS
Online orders land in the same kitchen view and register as everything else, so your team works from one queue.
Frequently asked questions
- Do you charge a commission per order?
- No. Ordering runs on your own site and our platform commission on those orders is 0% — there is no percentage of the ticket going to us.
- Are there card processing fees?
- Yes, and they are not ours. Card payments are processed by Square into your own Square account, so Square's normal processing rate is deducted from each card sale and paid to Square. Cash orders carry no processing fee.
- Can I take both pickup and delivery?
- Yes — you control which fulfilment options you offer, your hours, and any delivery area or fee.
- Who owns the customer data?
- You do. Direct orders mean the customer relationship and contact details stay with your business, not a third party.
Works with
One app for your whole business.
Online Ordering is one part of LOKAL — the AI receptionist, POS, ordering, booking, and website that run your business together.
Explore LOKAL