Online Ordering

Online ordering on your own site — commission-free

LOKAL puts pickup and delivery ordering on your own website, so you keep the full ticket instead of paying a marketplace 15–30% per order. Customers order directly from you, their details stay yours, and every order flows into your kitchen and POS without a middleman.

  • No per-order marketplace commissions
  • Own your customers and their data
  • Pickup and delivery from your own website
  • Orders flow into the same POS and kitchen

How it works

  1. 01

    Order on your own site

    Customers order pickup or delivery directly from your website — not a third-party marketplace that takes a cut of every ticket.

  2. 02

    Keep your customer data

    Because the order is direct, the customer relationship and their contact details stay yours to build on with deals and loyalty.

  3. 03

    Straight to your POS

    Online orders land in the same kitchen view and register as everything else, so your team works from one queue.

Frequently asked questions

Does LOKAL charge a commission per order?
No. Online ordering runs on your own site, so you keep the full ticket instead of paying a marketplace a percentage of every order.
Can I take both pickup and delivery?
Yes — you control which fulfilment options you offer, your hours, and any delivery area or fee.
Who owns the customer data?
You do. Direct orders mean the customer relationship and contact details stay with your business, not a third party.

Works with

One app for your whole business.

Online Ordering is one part of LOKAL — the AI receptionist, POS, ordering, booking, and website that run your business together.

Explore LOKAL