Online Ordering
Online ordering on your own site — commission-free
LOKAL puts pickup and delivery ordering on your own website, so you keep the full ticket instead of paying a marketplace 15–30% per order. Customers order directly from you, their details stay yours, and every order flows into your kitchen and POS without a middleman.
- No per-order marketplace commissions
- Own your customers and their data
- Pickup and delivery from your own website
- Orders flow into the same POS and kitchen
How it works
- 01
Order on your own site
Customers order pickup or delivery directly from your website — not a third-party marketplace that takes a cut of every ticket.
- 02
Keep your customer data
Because the order is direct, the customer relationship and their contact details stay yours to build on with deals and loyalty.
- 03
Straight to your POS
Online orders land in the same kitchen view and register as everything else, so your team works from one queue.
Frequently asked questions
- Does LOKAL charge a commission per order?
- No. Online ordering runs on your own site, so you keep the full ticket instead of paying a marketplace a percentage of every order.
- Can I take both pickup and delivery?
- Yes — you control which fulfilment options you offer, your hours, and any delivery area or fee.
- Who owns the customer data?
- You do. Direct orders mean the customer relationship and contact details stay with your business, not a third party.
Works with
One app for your whole business.
Online Ordering is one part of LOKAL — the AI receptionist, POS, ordering, booking, and website that run your business together.
Explore LOKAL