AI Receptionist
An AI receptionist that answers every call and takes orders
LOKAL's AI receptionist answers your phone and website chat around the clock. It greets callers in your business's voice, answers common questions, takes pickup and delivery orders, books appointments, and sends every order straight to your register — so you never miss a call during the rush.
- Never miss a call — or the revenue behind it
- Answers 24/7 without hiring extra staff
- Takes orders and bookings into your POS automatically
- Speaks in your business's own greeting and tone
How it works
- 01
It picks up when you can't
Calls and website chats are answered instantly, 24/7 — during the dinner rush, after hours, or when every hand is busy on the floor.
- 02
It knows your business
Set the greeting, tone, hours, and menu once. The assistant answers questions, quotes prices, and only offers what you actually sell.
- 03
It takes the order
Pickup, delivery, or a booking — the assistant captures it and drops it straight into your POS and kitchen, no re-typing.
- 04
It hands off when needed
Anything it can't handle is passed to you with a clear summary, so a real person picks up exactly where the assistant left off.
Frequently asked questions
- Does the AI receptionist work 24/7?
- Yes. It answers calls and website chats around the clock, including after hours and during peak service when your team can't get to the phone.
- Can it take orders and send them to my kitchen?
- Yes. Pickup and delivery orders go straight into your LOKAL POS and kitchen view, so there's nothing to re-type and nothing gets lost.
- Can it transfer to a real person?
- It hands off anything it can't handle, with a short summary of the conversation so you can pick up right where it left off.
- Do I have to set it up myself?
- You set the greeting, hours, and menu once in your dashboard. The assistant uses your real business details from there — no scripting or coding.
Works with
One app for your whole business.
AI Receptionist is one part of LOKAL — the AI receptionist, POS, ordering, booking, and website that run your business together.
Explore LOKAL